HFC Review Board (RE: RE: saving?)

HFC Review Board

RE: RE: saving?

Posted by: Brian Frackelton

When: 1/30/2005 12:02:30 PM

Email: support@hormonalforecaster.com

Hi,

You can uninstall the Hormonal Forecaster without losing your data file.  The Hormonal Forecaster will only remove files it put on your computer.  Your data file would not be one of these (unless you copied over the existing "example.hfc" file that the HFC installs - the program removes this file because it put the original copy on your computer).

If you've lost your registration information, that is not a problem either.  Just email me with your name, email address, or mailing address that you registered under and I'll look up your order and resend you your registration PIN.

Another user reported a similar problem saving and I was able to get it fixed for her rather quickly.  Another program uninstall had corrupted some of the system calls.  I imagine that you are experiencing a similar situation. Please email me at support@hormonalforecaster.com with your registration name or other details so that I can look up your order and get you your registration PIN and instructions on how to proceed.  I should be able to get this working for you rather quickly.

Regards,

Brian

In response to: 
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I also tried reinstalling the program (over the old one).  I am afraid to uninstall the old one, first because I'll lose a lot of information (although I guess I could save the data file elsewhere), but I also no longer have my registration information, and I'm afraid I'll end up with the trial version with no way to enter my registration...?  Frustrating, but I'm sure I'll get it figured out  :-)

In response to: 
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I have been using hormonal forecaster for a couple of years now, and it is the best out there.  Recently however, I have been unable to save my file...even if I try to save under a different name, in a different directory.  I am somewhat computer-savvy, yet have not been able to figure out the problem.  Any ideas..it's driving me nuts!  Thanks~!~

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